Shipping policy

1. Overview

We are committed to providing efficient and safe transportation services to our customers. This policy follows U.S. laws and regulations, aiming to clarify our shipping processes and customer responsibilities.

2. Shipping Services

We ship to the continental United States, excluding Puerto Rico, Hawaii, and other territories.
Orders are processed within 24 hours and shipped via UPS or LTL based on item type and size:

  • Mirrors under 48"x36" are shipped by UPS
  • Mirrors over 48"x36" are shipped by LTL
  • Medicine cabinets are shipped by UPS
  • All other items are shipped by LTL

Estimated Transit Times:

  • UPS deliveries arrive within 3-5 business days
  • LTL deliveries arrive within 5-14 business days

Shipping is free for all orders within the continental US. Please ensure your shipping address is accurate prior to checkout. Contact us if you have any questions!

    3. Shipping Fees and Surcharges

    • Shipping costs are calculated based on product weight and destination.
    • All shipping fees are clearly displayed at checkout.

    4. International Shipping

    • Currently, we offer shipping services only within the United States.
    • Due to regulatory restrictions, we do not ship to embargoed countries or regions.

    5. Order Tracking

    • Upon dispatch, customers will receive a confirmation email with tracking information.

    6. Loss and Damage During Transit

    • In case of loss or damage during transit, please contact us within 48 hours of receipt.
    • Retain all packaging materials and damaged goods for investigation purposes.

    7. Returns and Refunds

    • Refer to our [Returns Policy page] for details.

    8. Policy Modifications

    • We reserve the right to modify this shipping policy at any time.

    9. Contact Information

    • For any inquiries, please contact us through [info@lifeupinc.net].

    10. Shipping Policy